Beyond The Walled Garden

Atos Consulting

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Atos Origin delivers world-class IT strategy, solutions and managed services to 350 telecoms companies globally. With over 25 years’ experience spearheading innovation in telecoms IT, Atos Origin is the second largest telecom IT services provider in Western Europe and the market leader in service convergence.

Trusted from the boardroom to the network

By enabling our clients to rapidly derive value from technology investments, Atos Origin are trusted, from the boardroom to the network, to deliver. We combine a strong business focus with deep technical expertise and practical experience in the latest business, operational and network delivery technologies.

Our expertise spans every aspect of the telecoms industry, including fixed; mobile; 3G and ISP networks, and voice data and next generation services. We have excellent relationships with best-in-class partners and a strong track record in the delivery of complex, multi-vendor solutions. By taking a process rather than technology approach, we help to maximise competitive advantage and return on investment at every stage of the value chain.

Telecoms experience and expertise

• Market-leading expertise in billing systems, application management and business process outsourcing
• European market leader in pre-paid billing solutions, managing 25 million users and two billion transactions a year in payment systems
• We were the first company to design and manage customer loyalty programmes for the telecoms industry, serving some 13 million members
• We support and maintain 70,000 secure data connections for teleworkers.

Our clients include some of the biggest names in telecoms including: 3, AT&T, BT, Cable & Wireless, Deutsche Telekom, Ericsson, France Telecom, KPN, NTL, O2, Orange, T-Mobile, Telecom Italia, Telefonica, Telstra, TIM, Virgin Mobile and Vodafone.

The market challenge

Telecoms markets are undergoing a massive upheaval. Voice revenues are falling, mobile margins are being eroded and ISPs face fierce competition. However, multi-channel delivery and increasing penetration of broadband is opening up new possibilities for content delivery. The common goal is to reduce capital and operational expenditure while improving customer service, protecting revenue, creating new income and growing market share.

Network convergence and consolidation have initiated a surge of technological innovation, driving telecoms companies to analyse what customers really want and how best to meet individual needs. We are helping operators to create a single customer view and develop value-added services that inspire customers and sustain loyalty. Core to this is innovation and smarter service models including consolidated billing systems that tie offerings together and make buying services quick and easy.

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Global star solutions

Our telecoms global star solutions draw on multiple areas of expertise from across Atos Origin, to address the key challenges facing the industry:

• Billing convergence
• Process and IT automation
• Convergent IP services
• Revenue assurance
• Next generation (NG) messaging
• Customer relationship management (CRM)
• Service assurance and operating support systems
• End-to-end fulfillment.