Welcome to the spring edition of SAP Solution View, our quarterly SAP bulletin.

In these tough economic times, the value of using a shared service to deliver your SAP applications support services is particularly well demonstrated.

Employing a demand-based contract, you only use what you need and you only pay for what you use.

Furthermore, by focusing on the root cause of issues, your overall support costs are driven down and, importantly, your business users get an improved service.

But more than that, you gain access to an extensive range of knowledge, skills and services which you can deploy when you need them: to innovate, to cut costs and to maximise the value gained from your SAP investment.

In this edition, we show you some examples of how we bring these benefits to our customers through our SAP Application Management service. We show how we can help you to maximise the benefit from your SAP maintenance agreement. Our Expert Opinion and Latest Offerings fact sheets show how we can bring innovative new solutions to your business, develop a compelling business case, and reduce costs through the use of offshore services.

I hope you enjoy this bulletin and find it informative and interesting. We are always keen to hear feedback, so don’t hesitate to let me know what you think.

Best wishes,

Andy Higgins
Head of UK SAP Practice